Shipping policy
1. Order Processing
- All orders are processed after confirmation and receipt of advance payment (if applicable).
- Processing time depends on order size, customization requirements, and seasonal demand.
2. Dispatch Timeline
- Standard bulk orders are typically dispatched within 3–10 working days.
- Customized or large-volume orders may require additional production time, which will be communicated in advance.
3. Delivery
- We ship across India through trusted logistics partners.
- Delivery timelines vary based on location and courier service.
- Any delivery dates shared are estimated timelines, not guaranteed commitments.
4. Shipping Charges
- Shipping costs are calculated based on order volume, weight, and delivery location.
- Charges will be clearly communicated at the time of order confirmation.
5. Transit Responsibility Disclaimer
- Once the shipment is handed over to the logistics partner, Sau Rang India is not responsible for any breakage, damage, or delays caused during transportation.
- We ensure proper packaging from our end; however, transit risks are beyond our control.
6. Delays
- Sau Rang India is not responsible for delays caused by courier companies, natural events, or unforeseen circumstances, especially during peak festive seasons.