Shipping policy

1. Order Processing

  • All orders are processed after confirmation and receipt of advance payment (if applicable).
  • Processing time depends on order size, customization requirements, and seasonal demand.

2. Dispatch Timeline

  • Standard bulk orders are typically dispatched within 3–10 working days.
  • Customized or large-volume orders may require additional production time, which will be communicated in advance.

3. Delivery

  • We ship across India through trusted logistics partners.
  • Delivery timelines vary based on location and courier service.
  • Any delivery dates shared are estimated timelines, not guaranteed commitments.

4. Shipping Charges

  • Shipping costs are calculated based on order volume, weight, and delivery location.
  • Charges will be clearly communicated at the time of order confirmation.

5. Transit Responsibility Disclaimer

  • Once the shipment is handed over to the logistics partner, Sau Rang India is not responsible for any breakage, damage, or delays caused during transportation.
  • We ensure proper packaging from our end; however, transit risks are beyond our control.

6. Delays

  • Sau Rang India is not responsible for delays caused by courier companies, natural events, or unforeseen circumstances, especially during peak festive seasons.